Upcoming EISA Dates Announced

The Services SETA is pleased to announce the upcoming External Integrated Summative Assessment (EISA) dates for various occupational qualifications within the services sector.

These assessments are essential checkpoints in the learning journey, ensuring alignment with national occupational standards and quality assurance processes. See the table below for more information.

For more information or queries, contact us at eisarequests@serviceseta.org.za

COMPLIANCE REQUIREMENTS FOR PUBLISHED EISA DATES

Dear Skills Development Providers and Assessment Centres,

Please be advised that the published External Integrated Summative Assessment (EISA) dates are subject to the following due processes and compliance requirements:

For Skills Development Providers (SDPs):

SDPs must deliver training in line with the approved curriculum and qualification standards set by the SAQA and QCTO:

1. SDPs must submit their EISA readiness list to the QCTO at least three (3) prior to the published EISA dates.
2. The QCTO will validate the submissions and provide an approved list of SDPs to the Services SETA/Quality Partner (QP).
3. The Quality Partner (QP) will coordinate and schedule an EISA Readiness Capacitation Session with all SDPs listed on the QCTO approved list.
4. SDPs are required to identify and appoint preferred and accredited Assessment Centres for the conduct of the EISA through the QP supervision.
5. Accredited list of assessment centres: https://www.qcto.org.za/databases-of-sdps.html

For Assessment Centres (ACs):

The minimum requirements for an Assessment Centre to be considered compliant for conducting External Integrated Summative Assessments (EISA) under the QCTO framework and policy:

1. Valid Accreditation with QCTO

• The centre must be formally accredited by the QCTO to conduct assessments.

2. Qualified/Constituent Registered SMEs

• Access to a database of Subject Matter Experts (SMEs) is essential and compulsory.
• SMEs must:
• Be registered assessors/markers in the Services SETA LMIS.
• Hold relevant qualifications or modules.
• Have applicable work experience.

3. SMEs are responsible for:

• Developing marking guidelines.
• Marking of learner scripts.
• Compilation of marking reports

4. Physical Footprint

• The centre must have a secure, accredited physical location and facilities must include:

• • Adequate space, lighting, and ventilation.
  • Secure storage for assessment materials.
  • A conducive environment for examinations.

5. Administration Support Staff

• A competent team must manage the EISA process and roles include:

• • Assessment Centre Manager: Responsible for receiving and storing assessment materials.
  • Administrative Staff: Handle learner registration, invigilation, and compliance with QCTO requirements.

6. Marking Ratio

• Each script must be marked by two (2) markers (1 script : 2 markers).

Your cooperation in adhering to these requirements is essential to ensure a smooth and compliant EISA process.