Skills Development Providers

Overview

Skills Development Providers (SDPs) are an important stakeholder and partner in the skills development value chain. Employers and learners depend on the availability of accredited skills development providers for access to skills development training. Moreover, the Services SETA relies on these accredited skills development providers to implement learning programmes. For this reason, skills development providers are encouraged to apply for accreditation against the sector’s registered occupational qualifications.

Occupational Qualifications

The landscape of skills development is changing from historically registered qualifications to occupationally directed qualifications. For its part, the Services SETA is progressively developing, and where applicable, realigning historically registered qualifications into occupational qualifications. SAQA has registered 31 occupational qualifications for the sector as of 31 January 2023. The list will be updated as new occupational qualifications are registered. Below here is the list of registered occupational qualifications: SDP Notice: Validity of Accreditation

Registered Occupational Qualifications

	ID	Qualification	Title	NQF	Credits	Learnerships Registration Number	Registration End Date
1	99687	Occupational Certificate	Contact Centre Manager	5	285	32Q320152342855	2023-06-30
2	117469	Occupational Certificate	Embalmer	6	180	32Q320165191806	2025-07-30
3	117470	Occupational Certificate	Embalmer's Assistant	5	54	32Q320164100545	2025-07-30
4	102147	Occupational Certificate	Facilities Manager	6	262	32Q320153292616	2023-06-30
5	99692	Occupational Certificate	Garden Worker	2	69	32Q320160140692	2023-06-30
6	102497	Occupational Certificate	Hairdresser	4	540	32Q320019185404	2023-06-30
7	117372	Occupational Certificate	Laundry Finisher	2	28	TBA	2025-07-30
8	117370	Occupational Certificate	Laundry Sorter	2	23	TBA	2025-07-30
9	117371	Occupational Certificate	Laundry Washer	2	26	TBA	2025-07-30
10	117369	Occupational Certificate	Laundry Worker	2	60	TBA	2025-07-30
11	104621	Occupational Certificate	Mortician	3	150	32Q320163181503	2023-09-12
12	101869	Occupational Certificate	Project Manager	5	240	32Q320065282405	2023-06-30
13	118251	Occupational Certificate	Recruitment Manager	5	186	32Q320175261865	2026-06-22
14	118706	Occupational Certificate	Marketing Coordinator	5	175	32Q320161181755	2027-02-03
15	118748	Occupational Certificate	Labour Inspector	5	209	TBA	2027-02-03
16	118740	Occupational Certificate	Office Supervisor	5	240	TBA	2027-02-03
17	118769	Occupational Certificate	Quality Assurer	5	105	32Q320162181065	2027-02-03
18	118768	Occupational Certificate	Quality Manager	6	270	32Q320174371706	2027-02-03
19	118714	Occupational Certificate	Real Estate Agent	4	150	83Q320166181504	2027-02-03
20	118741	Occupational Certificate	Small Business Consultant	5	244	32Q320169342445	2027-02-03
21	118730	Occupational Certificate	Healthcare Cleaner	3	120	TBA	2027-02-03
22	118709	Occupational Certificate	Commercial Cleaner	1	120	32Q320156221201	2027-02-03
23	118711	Occupational Certificate	Commercial Ablution Cleaner	1	46	32Q320155090461	2027-02-03
24	118712	Occupational Certificate	Above Surface Cleaner	1	46	32Q320176090461	2027-02-03
25	118710	Occupational Certificate	Kitchenette Cleaner	1	47	32Q320158090471	2027-02-03
26	118713	Occupational Certificate	Commercial Floor Cleaner	1	49	32Q320157090491	2027-02-03
27	119450	Occupational Certificate	Market Research Analyst	5	240	TBA	2027-08-04
28	119446	Occupational Certificate	Stonemason	4	540	TBA	2027-08-04
29	119452	Occupational Certificate	Stone Engraver	4	116	TBA	2027-08-04
30	119449	Occupational Certificate	Stone Polisher	4	119	TBA	2027-08-04
31	119448	Occupational Certificate	Erector	3	100	TBA	2027-08-04
32	101876	Occupational Certificate	Management Assistant	5	316	TBA	2023-06-30
33	102161	Occupational Certificate	Office Administrator	5	445	32Q320059364455	2023-06-30
34	102944	Occupational Certificate	Conference and Events Organiser	5	277	TBA	2023-07-26
35	97232	Occupational Certificate	Survey Interviewer	4	60	TBA	2023-06-30
36	120670	National Occupational Certificate	Auctioneer	4	180	TBA	2028-03-08
37	121150	Higher Occupational Certificate	Human Resource Management Administrator	5	120	TBA	2028-11-14
38	121151	Advanced Occupational Certificate	Human Resource Management Officer	6	134	TBA	2028-11-14
39	121152	Advanced Occupational Certificate	Human Resource Management Advisor	7	178	TBA	2028-11-14
40	121607	National Occupational Certificate	Beauty Therapist	4	158	TBA	2029-01-30
41	121627	Occupational Certificate	Beauty Practitioner	4	112	TBA	2029-01-30
42	121647	Occupational Certificate	Body Therapist	4	78	TBA	2029-01-30
43	121667	Occupational Certificate	Manual Skincare Therapist	4	60	TBA	2029-01-30
44	121668	Occupational Certificate	Eye Grooming Therapist	4	38	TBA	2029-01-30
45	121669	Occupational Certificate	Make-Up Consultant	4	47	TBA	2029-01-30
46	121670	Occupational Certificate	Nail Therapist	4	47	TBA	2029-01-30
47	121671	Occupational Certificate	Temporary Hair Removal Therapist	4	48	TBA	2029-01-30
48	121672	Occupational Certificate	Body Care Therapist	4	50	TBA	2029-01-30
49	121673	Occupational Certificate	Body Massage Therapist	4	55	TBA	2029-01-30
50	121690	Advanced Occupational Certificate	Franchise Manager	6	134	TBA	2029-01-30
51	121787	Advanced Occupational Certificate	Payroll Manager	6	240	TBA	2029-01-30
52	121689	Intermediate Occupational Certificate	Cleaning Practitioner	3	120	TBA	2029-01-30
53	121691	Higher Occupational Certificate	Principal Real Estate Agent	5	160	TBA	2029-01-30

Skills Development Providers Accreditation

The Services SETA stopped accepting applications for Skills Development Providers (SDPs) accreditation against all historically registered qualifications as of 1 September 2022, as these qualifications expire in June 2023. However, accreditation applications received by 31 August 2022 will still be processed. Accredited SDPs have until 30 June 2024 to enrol learners in historical qualifications.
Given the above, the focus is now firmly on occupational qualifications. SDPs are encouraged to apply for accreditation against registered occupational qualifications, through the Quality Council for Trades and Occupations (QCTO) is responsible for the accreditation of Skills Development Providers (SDPs) to offer programmes and qualifications that fall under the Occupational Qualifications.

Assessment Centres Accreditation

Assessment and certification of learners enrolled in occupational qualifications occurs through a new process known as External Integrated Summative Assessment (EISA). EISA is conducted through accredited Assessment Centres. Assessment Centre accreditation is occupational qualification specific. This means that SDPs and other entities wishing to be accredited as assessment centres should apply for each occupational qualification they wish to assess.
The process for Assessment Centre accreditation is similar to that of SDP accreditation. Entities wishing to apply for accreditation as Assessment Centres should visit the website of the Quality Council for Trades and Occupations (QCTO) and apply for accreditation.

Subject Matter Experts Database Registration

Implementation of occupational qualifications is supported by Subject Matter Experts (Facilitators, Assessors, Moderators, and workplace Mentors) in respect of Skills Development Providers. Subject Matter Experts have to ensure that they meet the requirements of each occupational qualification they are involved with. For this reason, the Services SETA is compiling a database of Subject Matter Experts for each of the sector’s registered occupational qualifications.
Assessment Centres require the support of Assessors and Invigilators. These must also meet the requirements for registration on the database of Subject Matter Experts. Prospective SMEs must consult the curriculum document of each occupational qualification they wish to be involved with before applying for the registration on the database. Subject Matter Experts are encouraged to apply for registration by sending an e-mail to: SMEregistrations@serviceseta.org.za.

Call for Applications: Subject Matter Experts

The Services Sector Education and Training Authority (Services SETA) invites applications from qualified and experienced individuals to form a panel of Subject Matter Experts (SMEs) to support our Quality Assurance functions over a period of three years.

Key Responsibilities:

Conduct site visits for Skills Development Provider accreditation applications.
Evaluate Assessment Centre accreditation applications.
Monitor accredited Skills Development Providers with learner enrolments.
Moderate learner achievements for occupational qualifications post-assessments.

Eligibility Criteria:

Bachelor’s degree or National diploma (360 credits and above) in relevant fields.
A minimum of 5 years experience in skills development or working with a SETA.
Understanding of the accreditation process and quality assurance practices.
South African citizenship or valid work permit.

Application Process:

Submit a motivation letter (max 3 pages).
Include an updated CV and certified copies of your ID and qualifications.
Applications must be sent to QAexperts2024@serviceseta.org.za by 29 November 2024 at 16:00 PM.

For more details, visit: www.servicesseta.org.za

Workplace Approval

A critical component of occupational qualifications is access to a relevant and approved workplace. For this reason, all SDPs wishing to apply for accreditation need to have strong partnerships with employers who will provide their learners with access to workplace experience. For this reason, SDPs are encouraged to work with and, where appropriate, assist employers with their application for registration an as approved workplaces for occupational qualifications. This will provide a win-win situation, as SDPs in our sector are more experienced in and understand the Services SETA process. Entities wishing to be included in the database of approved workplaces should send an e-mail to: workplaceappr@serviceseta.org.za.

External Integrated Summative Assessment (EISA)

Assessment for leaners enrolled in occupational qualifications is facilitated through an External Integrated Summative Assessment (EISA). SDPs will conduct an Internal Assessment for learners, whereafter they will issue the learners with Statement of Results (SoR). The SoRs should reflect achievement by learners against the three components of an occupational qualification, i.e., Knowledge, Practical Experience, and Workplace Experience.

EISA’s are conducted through accredited Assessment Centres. Registration for EISA can be requested by the SDP or by the individual leaner. The Services SETA will publish as calendar or dates for the scheduling of EISAs for all the occupational qualifications with learners in the system. SPDs wishing to schedule EISA for their learners must send requests to the following e-mail address: EISArequests@serviceseta.org.za.

EISA Documents link – Occupational Certificate: Project Manager

OFO Codes

VERSION ORGANISED FRAMEWORK OF OCCUPATIONS (OFO) CODES 2017

Code: 111101 - 143909

Code: 211101 - 265904

Code: 311101 - 352201

Code: 411101 - 542501

Code: 611101 - 716107

Code: 111101 - 143909

Code: 211101 - 265904

Code: 311101 - 352201

Code: 411101 - 542501

Code: 611101 - 716107

Search Accredited SDPs

Accreditation is granted to a skills development provider following a quality assurance process that demonstrates the quality of training offered by that training provider.

There are a number of reasons for a company or a learner to use an accredited training provider for skills development requirements.

You can be assured that the quality of training you will receive is of high standard and that the training provider is not a fly-by-night institution.
You can be assured the courses offered are SETA approved, meaning the training programmes provided are according to the standards set out in the relevant National Qualifications Framework (NQF) legislation
When completing your BEE scorecard, you can claim points against your training expenditure
It is one of the qualification criteria for SETA grants and SARS tax rebates
Qualifications obtained from an accredited service provider is a recognised qualification

You can search whether a training provider is accredited with the Services SETA. Please note that only training providers accredited to deliver our Services SETA qualifications will be on this database.

Click here to search Accredited Skills Provider

External Moderation Process

The Services SETA has been delegated the responsibility to carry out the quality assurance functions including promoting quality learning by the QCTO in accordance with the provisions of the QCTO Delegation Policy read with Section 26I (2) of the Skills Development Amendment Act No.67 of 2008. In line with the said delegation, the Services SETA as a Quality Partner (QP) is mandated to oversee and develop policy on the conduct of external moderation for historical and part qualifications.

Prerequisites for External Moderation

SDPs must accurately register learners on LMIS within 30 working days of the commencement of training.
SDP must ensure that assessments and internal moderation are conducted by constituents registered as assessors and moderators.

To request external moderation on historical qualifications, follow the below steps:

Step 1 – Complete assessments.

Step 2 – Complete internal moderation.

Step 3 – Update achievements on LMIS.

Step 4 – Create a Learner Achievement number (LA number).

Step 5 – Complete the external moderation form and checklist.

To learn more about the external moderation policy simply click here.

For further enquiries kindly reach out to Sipho Mkhabela on 011 694 8615 during office hours.

Overview

Occupational Qualifications

Skills Development Providers Accreditation

Assessment Centres Accreditation

Subject Matter Experts Database Registration

Call for Applications: Subject Matter Experts

Workplace Approval

External Integrated Summative Assessment (EISA)

OFO Codes

Search Accredited SDPs

External Moderation Process

Learners

Employers

Suppliers

Social Media

PAIA Manuals